News

The following industrial actions, which apply to Referral, Clinicians and Communications members, have been notified to commence from 7:00am on Friday 14 June.

REFERRAL ACTIONS

An indefinite ban on triage practitioners performing the following tasks:

• The use of Video Assisted Triage.
• The use of Computer Aided Dispatch (CAD) connector, and instead manually entering case details in Adastra.
• The downgrading of outcomes suggested by Adastra.
• Performing triage duties unless the employee may advise a caller how many cases require an ambulance and are pending and current fleet availability.
• Referral Team Leaders monitoring the duration of employees’ After Call Work.
• Attending daily huddle meetings.
• Working on IT-related issues and instead lodging a ticket with the service desk for any IT-related issue.

Triage practitioners will answer all questions in every open question set in Adastra (including coloured and black question sets).

CLINICIAN ACTIONS

An indefinite ban on clinicians performing the following tasks:

• Downgrading of events (except if safety related).
• Providing in person support to call takers, instead only providing support by dialling in.
• Completing NEPT booking acuity/diagnosis review.

COMMUNICATIONS ACTIONS

An indefinite ban on SECC employees performing the following tasks:

• Using templates.
• Using fleet or fleet maintenance centre logs.
• Recording of equipment locker entries.
• Updating access codes.
• Recording Emergency Management Unit entries on Emergency Response Plan spreadsheet.
• Recording issues on the Duty Manager log.
• Using the Duty Manager eLog.
• Logging external complaints.
• Answering rostering or payroll enquires from employees.
• Responding to written requests or complaints from management about the handling of events.
• Responding to enquiries about NETCOMM and ERTCOMM estimated time of arrival.
• Assisting or providing information to medical monitoring groups.
• The performance of incidental overtime by SECC employees.
• The use of Optima Live by SECC employees.
• Responding to enquiries about after hours recalls for area coverage, instead directing those enquiries to the Regional Duty Manager.
• Attending meetings with a manager wearing an operational uniform unless they are a registered practitioner with the Australian Health Practitioner Regulation Agency.
• Making taxi bookings/Uber Health bookings for patient transport.

IN SOLIDARITY