News
31st July, 2020
71 second turnout time target – OUTCOME
As mentioned in our bulletin dated 29 July 2020, the Victorian Ambulance Union Incorporated (VAU) wrote to Ambulance Victoria (AV) and the Victorian Government in response to complaints from members about AV’s decision to reduce the ambulance turnout time target from 90 seconds to 71 seconds.
The VAU expressed concern that the timing of the change was not appropriate given the serious safety issues being dealt with during the COVID19 pandemic and requested that the implementation of the new 71 second turnout time be retracted.
We are pleased to have received written confirmation from AV that the reduced KPI of 71 seconds will not be actively pursued and the previous KPI of 90 seconds has been reinstated.
In solidarity
