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Members are advised that, as a result of the Ambulance Victoria Enterprise Agreement 2024 (Agreement), in addition to the improvements to wages and conditions already delivered during Term 1, and Term 2, the following improvement will take effect from 10 November 2025 for Ambulance Community Officer (ACO) members.

46.10 ACO Availability Allowance

1. From 10 November 2025, ACOs who are available to be called out to duty at their home branch for rostered periods of availability as required and agreed by AV will receive an availability allowance of $5 per hour, or part thereof.
2. The ACO Availability Allowance amount does not increase over the life of this Agreement.
3. The availability allowance is payable for the period of availability as required by AV, including any period the ACO is called out to duty, and is paid in addition to any other entitlements related to being call out to duty.

To reduce the likelihood of any issues with the delivery of this new allowance, Ambulance Victoria (AV) have encouraged ACO members to download and use the UKG app.